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Sr. Software Product Analyst - Benefits and Payroll more...
Location:Circle Pines, MN
Company:Infinite Campus
First posted:March 09, 2017

Location: Minnesota (HQ)

Job Description

The Senior Software Product Analyst position is responsible for analysis, design, testing, and ultimately the success of the Infinite Campus suite of business administration products.


Job Responsibilities

  • Serve as a subject matter expert in the areas of benefits, payroll and timekeeping
  • Proactively lead initiatives toward a positive project, product or process outcome.
  • Exhibit innovation in the development of new/improved methods or approaches to problems.
  • Mentor other Software Product Analysts.
  • Communicate regularly with internal stakeholders regarding project progress and issue escalation.
  • Participate in the evolution/implementation of product development processes and tools.
  • Lead and facilitate agile planning, estimation and communication.
  • Recognize technical problems or design flaws and recommend preventive or corrective action.
  • Identify and implement ways to reuse components across designs and/or projects.
  • Monitor education regulations and/or industry competition and identify changes in requirements or functionality.
  • Break down high-level business cases into functional and/or regulatory written requirements and UI designs.
  • Perform analysis/verification, ensuring that requirements are consistent, concise, comprehensible, verifiable, and based on department Best Practices using the documentation template provided for this purpose.
  • Work with team members to ensure that requirements are interpreted and fulfilled correctly.
  • Conduct formal user feedback sessions and collaborate to determine how requests fit into product development. (Users include district or States Department of Education personnel.)
  • Work with Architecture to identify entity relationships and abstract them to common, reusable schema.
  • Test product functionality; analyze and debug product issues.  
  • Collaborate with internal and external stakeholders such as channel partners, product managers, support representatives, client executives, architects, developers, technical writers, project managers, and quality assurance personnel.
  • Proofread customer-facing product documentation.
  • Conduct Knowledge Transfers/Mind Melds when needed.
  • Create and deliver presentations to various internal/external users with varying levels of product knowledge
  • Access Infinite Campus production customer data and production data in public test  adhering to the practices and procedures outlined in the master security guidelines
  • Other related duties as assigned


Desired Background

  • Prior experience with benefits, payroll and time keeping software programs, preferably in the K12 market.
  • BA/BS Degree and five years business analysis experience OR eight years business analysis  experience
  • Strong communication and presentation skills
  • Technical competence, particularly in the area of relational database management systems and web-based software applications
  • Documented track record showing solid leadership and facilitation from project inception to project completion 


Performance Expectations

  • Protect confidentiality of student and district data
  • Must be a self-starter
  • High attention to detail
  • Must have excellent analytical and organizational skills
  • Possess a positive attitude in stressful situations
  • Ability to work in a fast-paced, agile environment with frequent software releases
  • Ability to adapt to and work with numerous functional organizations
  • Demonstrate commitment to quality
  • Must possess excellent written and oral communication skills



Position must adhere to the practices and procedures outlined in the master security guidelines.


*This position may perform job responsibilities directly for a customer contract, which may be subject to a more thorough criminal background check to include, but not limited to, fingerprints, outside the standard screening. If the position performs job responsibilities directly for said customer(s), employee is required to pass the specified criminal background check; meeting the requirements of the customer contract.

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