Housing Choice Voucher Specialist

Under supervision, manages an assigned caseload, performs day-to-day coordination and quality control of eligibility, inspections, new leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations.  Applicants should be willing take time and opportunities to better themselves as an employee of the HRA. 

Expected starting annual salary is $45,000 to $52,000.  

Preferred Qualifications of Education and Experience

• Bachelor’s degree from an accredited college in human services or a business field.  Accounting experience and ability is preferred.  

OR  

• A combination of education and experience equivalent to three (3) years of experience in a similar position as listed in the work functions.  

Nature of Work  
For the right candidate, this position can be a hybrid work schedule. The HRA will provide equipment for a home office. In-office training is required. The timeframe for training will be determined by the Executive Director. 
Under supervision, manages an assigned caseload, performs day-to-day coordination and quality control of eligibility, inspections, new leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations.  Applicants should be willing take time and opportunities to better themselves as an employee of the HRA.  

Examples of Work  

• Manages an active caseload of clients receiving rental assistance benefits, reviews  applications to determine eligibility, conducts initial lease up, annual re-examinations,  portability and interim rent changes following HRA policies and program regulations Conducts rental inspections, determines compliance with federal guidelines, communicates  results to tenants and landlords, and follows up to re-inspect and address violations as  necessary 
• Calculates and prepares Housing Assistance Payment contracts and authorizes monthly  housing assistance payments between the HRA and landlord/owners 
• Serves as primary contact with program participants, rental unit owners, managers and landlords. Provides explanations regarding housing programs and regulations, policies and procedures. Responds to telephone and in-person inquiries. Troubleshoots/resolves  conflicts with payments, clients and files 
• Manages specialty programs including advertising, enrollment, case management,  education and eligibility 
• Maintains client files and records with accuracy ensuring all documentation and information  is complete and correct 
• Performs other office duties as assigned, included accounting work for all HRA programs 
• Knowledge, Skills and Abilities Required or to be Developed 
• Knowledge of state and federal housing programs 
• Knowledge of office procedures and practices 
• Knowledge of laws and regulations pertaining to landlord/tenant relations Knowledge of eligibility requirements for state and federal program funding Skill in performing and providing customer service 
• Skill in critical thinking and problem solving 
• Skill in the use computers, technology and unique software 
• Ability to maintain accurate and systematic records
• Ability to work with a varied client base including special populations, clients with special  needs and persons of diverse ethnic and economic backgrounds 
• Ability to establish and maintain effective working relationships with other employees and  the public 
• Ability to perform complex tasks and handle routine decisions in accordance with policy Ability to learn and adapt in a changing environment 

Persons with disabilities: The above is a general listing of job duties. Essential and non essential functions may vary by individual position. Reasonable accommodation may be available for both essential and non-essential job duties.  

Benefits 

• Generous PTO Schedule 
• 11 paid holidays 
• Employee Health, Dental, Vision, and Life Insurance available  - 86% of single Health Insurance premiums are paid by employer 
• Employer paid retirement plan  
• Potential eligibility for Public Service Loan Forgiveness according to the Federal Student  Aid office