Consumer Account Representative
Lake Country Power is a Touchstone Energy® electrical distribution cooperative with 43,000 members in northeastern Minnesota. We have an excellent opportunity for a Consumer Account Representative at one of Lake Country Power's service centers (Cohasset, Mountain Iron, or Kettle River - location to be determined by the successful candidate's choice.)
This position is responsible for resolving a wide range of member billing inquiries and concerns regarding collections, membership transfers, bill payments, capital credit refunds, etc. This position is also responsible for updating and maintaining member billing records.
Qualified candidates must have 2 years' post-secondary education; or have 2-5 years of related work experience. Additional qualifications include excellent customer service, problem solving, and conflict resolution skills; experience with Microsoft Word and Excel; and superior verbal and written communication skills.
Lake Country Power offers a competitive salary combined with an exceptional benefits package.
Application deadline: June 19, 2023
Lake Country Power is an Equal Opportunity Provider and Employer - Minorities/Women/Veterans/Disabilities
Lake Country Power is a progressive not-for-profit electric distribution company that provides power to nearly 43,000 members in beautiful northern Minnesota. We are a Touchstone Energy Cooperative. We are an equal opportunity employer. We offer employees a competitive salary and excellent benefits package.
Our company culture is member-driven with an emphasis on providing exceptional service. Employees at Lake Country Power deliver safe and reliable electric service, manage member resources wisely and serve to help our communities prosper. Our vision is to be a highly reliable, top tier performing system and the provider of choice for our members. We do this by having a financially strong, technology driven, resourceful and pro-active organization. We strive to be the employer of choice for our region.